Layam has established its credibility as ‘Company within a Company Concept’. M/s.Layam strongly believes that resources provided has to be an Asset than a Liability to the Client. The focus is on the Philosophy of achieving Cost, Quality & Productivity with deploying the Brain Count.

Layam’s priority is to provide the client with cost effective solutions and focus on providing quality and reliable services. The client care process is implemented by constant connect and feedback to the client.

For smooth implementation and coordination M/s.Layam has introduced the following process:

• 24 x 7 helpline service
• This helpline service has given freedom to each employee of Layam, to raise any issues or grievances, which is attended within 48 hours. The success rate of the above has been beyond 90%.

We have an escalation matrix in place wherein complaints that are not attended to within 48 hours will be sent to the higher level in charge. Further delay in resolution of issues will be intervened by the General Manager, HR.

Our steadfast aim is to resolve issues in minimal time thereby improving the efficiency of our services.

Our Helpline number: +91 9940085046

Or Email : hrd@layamweb.com